The power of AI

Experience the benefits of automation with LitLingo’s Zendesk integration

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Auto-tag

LitLingo understands the context of a ticket to auto-tag and categorize upon creation

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Auto-route

Leverage AI and machine learning to auto-route tickets to the appropriate team

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Auto-correct

Provide agents with corrective feedback to prevent sending damaging communications

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Auto-reply

Automatically trigger macros to handle repeated customer inquiries

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Auto-resolve

Automatically detect and resolve tickets that have no required action

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Custom workflows

Leverage LitLingo’s AI to build your own custom workflows and processes

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Scale your customer service team

Take advantage of the latest in AI and NLP to deliver the best support

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Improve your customer experience

Build efficiency and automation in your support organization so agents can focus on delighting your customers

AI models custom built for businesses like yours

LitLingo offers out-of-the-box models that have been trained by customers just like you

DEI
Gender Bias
Sales Suitability
Sentiment Analysis
Sexual Harassment
Threatening Language
Toxic Language