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Privacy Policy

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LitLingo Technologies Privacy Policy Effective: September 10, 2019

This Privacy Policy describes how LitLingo collects, uses and discloses information, and what choices you have with respect to the information.

Updates in this version of the Privacy Policy reflect changes in data protection law. In addition, we have worked to make the Privacy Policy clearer and more understandable by:

invitation to join an Instance but have not yet created an account, you should request assistance from the Customer that sent the invitation.

Information We Collect And Receive

LitLingo may collect and receive Customer Data and other information and data (“​Other

Information​”) in a variety of ways:

or your Customer (e.g., your employer) supply LitLingo with an email address, phone number, password, domain and/or similar account details. In addition, Customers that purchase a paid version of the Services provide LitLingo (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.

● Usage and Context Information.

device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.

Location information​. We receive information from you, your Customer and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. LitLingo may also collect location information from devices in accordance with the consent process provided by your device.


  1. Cookie Information. LitLingo uses cookies and similar technologies in our Websites and Services that help us collect Other Information. The Websites and Services may also include cookies and similar tracking technologies of third parties, which may collect Other Information about you via the Websites and Services and across other websites and online services.

  2. Third Party Services. Customer can choose to permit or restrict Third Party Services for their Instance. Typically, Third Party Services are software that integrate with our Services, and Customer can permit its Authorized Users to enable and disable these integrations for their Instance. Once enabled, the provider of a Third Party Service may share certain information with LitLingo. For example, if an enterprise HR management application is enabled to permit data to be imported to an implementation instance, we may receive user name and email address of Authorized Users, along with additional information that the application has elected to make available to LitLingo to facilitate the integration. Authorized Users should check the privacy settings and notices in these Third Party Services to understand what data may be disclosed to LitLingo. When a Third Party Service is enabled, LitLingo is authorized to connect and access Other Information made available to LitLingo in accordance with our agreement with the Third Party Provider. We do not, however, receive or store passwords for any of these Third Party Services when connecting them to the Services.

  3. Contact Information. In accordance with the consent process provided by your device, any contact information that an Authorized User chooses to import (such as an address book from a device) is collected when using the Services.

  4. Third Party Data. LitLingo may receive data about organizations, industries, Website visitors, marketing campaigns and other matters related to our business

from parent corporation(s), affiliates and subsidiaries, our partners or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well users are communicating with specific subsets of other users.

6. Additional Information Provided to LitLingo. We receive Other Information when submitted to our Websites or if you participate in a focus group, contest, activity or event, apply for a job, request support, interact with our social media accounts or otherwise communicate with LitLingo.

Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “​Information​”). However, certain Information is collected automatically and, if some Information, such as instance setup details, is not provided, we may be unable to provide the Services.

How We Use Information

Customer Data will be used by LitLingo in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. LitLingo is a processor of Customer Data and Customer is the controller. Customer may, for example, use the Services to grant and remove access to an Instance, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.

LitLingo uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, LitLingo uses Other Information:

Information. LitLingo may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Other Information after you have deactivated your account for the period of time needed for LitLingo to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

How We Share And Disclose Information

This section describes how LitLingo may share and disclose Information. Customers determine their own policies and practices for the sharing and disclosure of Information, and LitLingo does not control how they or any other third parties choose to share or disclose Information.

To the extent prohibited by applicable law, LitLingo does not allow the use of our Services and Websites by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.

Changes To This Privacy Policy

LitLingo may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, LitLingo will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account. Contact the Customer if you wish to request the removal of Personal Data under their control.

Identifying The Data Controller And Processor

Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Customer Data. In general, LitLingo is the processor of Customer Data and the controller of Other Information. LitLingo Technologies, Inc., a US company based in Austin, Texas is the controller of Other Information and a processor of Customer Data relating to Authorized Users who use Instances established for Customers in the US and Canada.

Your Rights

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact LitLingo for additional access and assistance. To the extent that LitLingo’s processing of your Personal Data is subject to the General Data Protection Regulation, LitLingo relies on its legitimate interests, described above, to process your data. LitLingo may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to LitLingo’s use of your Personal Data for this purpose at any time.

Contacting LitLingo

Please also feel free to contact LitLingo if you have any questions about this Privacy Policy or LitLingo’s practices, or if you are seeking to exercise any of your statutory rights. You may contact us at ​privacy@LitLingo.com​ or at our mailing address below:

For Customers and Authorized Users who use Instances established for Customers in the US:

LitLingo Technologies, Inc. 1401 Lavaca St, Suite 567 Austin, TX 78701

United States 


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